Jamie Moore-Gillon (’21) is a rising junior from Madison, New Jersey studying Hotel Administration and pursuing minors in Real Estate and Information Systems. In his free time, Jamie enjoys cooking, hiking, and traveling. Before joining Student Agencies, he had previous work experience in foodservice and sports management, having interned for Crystal Palace Football Club in England as well as a sports agency in New Jersey. Jamie aspires to have a career in asset management focused on hospitality after he graduates.
Jamie first learned about Student Agencies through two other students in his fraternity, Delta Upsilon, who were previous Assistant Managers of Big Red Shipping and Storage. They encouraged him to apply for a position, so he attended several informational sessions in the fall. He was drawn to apply to Hired Hands Moving Company specifically because of the day-to-day consistency of the job and the opportunity to manage all aspects of the business. So far, Jamie’s favorite part of managing Hired Hands has been the people he works with, from his co-managers Julian Iacovelli (’21) and Denver Space (’21) to the drivers and field workers. With his co-managers, he has been able to develop a well-organized system to manage people and help recruit a team of reliable, diligent employees.
When asked about how his overall experience at SAI has broadened his horizons, Jamie remarked, “To be able to run a business yourself and be involved in marketing and sales, you get a wholesome understanding of how a business operates, which is unique.” He has also highlighted the unique opportunity to discover firsthand what he likes and dislikes in business while still in college. Jamie also brought up the value of gaining experience by working with customers on a daily basis. “I’ve learned a lot about face-to-face and over the phone customer service, which is a unique skill that you practice a ton with Hired Hands,” Jamie shared. Naturally, his position as General Manager comes with its own set of challenges as well. One of Jamie’s biggest challenges has been trying to help Hired Hands achieve budgeted numbers for this year following an especially lucrative year in 2018 with a major commercial moving contract. Though expectations for the team are especially high this year, this pressure only further motivates them to exceed their budget. Jamie remains optimistic about this year’s major upcoming jobs, with a long-distance move to Minnesota coming up as well as a contract with the new Cornell Fine Arts Library as it is finishing construction.
Heading into their peak season this summer will get quite hectic for the Hired Hands team, who expect to be averaging around 3-4 moves per day. That being said, Jamie is going into peak with excitement rather than anxiety, describing it as the “moment they’ve all been waiting for.” Jamie and the Hired Hands team are eager to be operating at full capacity during peak and get all their moves done successfully. As for his long-term vision for Hired Hands, Jamie predicts that they will continue to have consistent success with local residential moving, which is its core business. He hopes that they get to build on more commercial moves, lock in commercial clients, and develop a stronger relationship with Cornell going forward.